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Exam Voucher Purchases:
Exam vouchers are transmitted electronically via e-mail and are non-refundable. Expires one year after date of purchase. Please allow up to two days for processing. Note:  Valid in the United States Only.

General Product Purchases:
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. DCI Resources, LLC, P.O. Box 9256, New Haven, Connecticut 06533